![]() It's also a great way to make everyone feel included, as it lets your remote team members know they always have a block of time where they can communicate with you directly. That makes one on ones an invaluable tool for improving remote team communication, because it allows you to keep a regular line of direct, live communication with everyone. This means you need to be more proactive about how you communicate with your remote team members: like posting a quick update after your call in Slack for everyone to see, or sending out the slides from your weekly all-hands to your remote employees after the meeting. There's also more info that needs to be disseminated since you're missing those brief unplanned office updates. They don't know when is a good time to get in touch with you, nor do you know when is an ideal time for them to talk. With remote employees, they don't always see what you're doing or when (and neither do you for them). One on ones help you bridge this communication gap With a remote team, these moments don't naturally occur. There, it's easy to tell them everything you learned in a quick minute or two and the team is better informed for it. If you finish a client call, for example, your team might see that you finished and ask you how it went. Keep in mind, when you work in an office setting, there are all kinds of little moments throughout the day you have to communicate with your team that you don't have with a remote team (or remote team members). This suggests there's a correlation between engagement and being a manager who isn't afraid of communicating with your team: Knowing this, what's really interesting is that Gallup's 2018 employee engagement score sits at almost the exact inverse of this at 34% (pretty similar to the results above with just 31% of managers feeling comfortable talking to their team). "What if I ask them about how they like working here or how they feel about their team members and it hits a nerve? What if it uncovers some issue I don't know about?”Īccording to a study by Interact Studio and Harris Poll, 69% of managers are uncomfortable communicating with their employees. ![]() Like opening Pandora's Box, it's a common fear among managers and employees that the worst will happen if we ask a potentially sensitive question. ![]() Overcoming the fear of, "What will happen if I ask…?” One on ones are a great way to create a consistent line of communication between all your direct reports which can help you tap into health of your team as a whole. In fact, there might be issues you're not even aware of. Or are they a long-time team member you want to retain? You could ask them about their career goals and set up a development plan with them.ĭo you have issues you need to fix? One on ones are a great way to obtain key feedback that team members might not otherwise be willing to offer up in group meetings. Regular one on ones with your team really can become like your Swiss Army Knife as they have so many valuable uses.ĭepending on what you need from a particular team member (or what they need or want from you) you can adjust the meeting to accomplish those goals.ĭo you have a new team member you don't have much rapport with yet? Do you need to build trust? That's a huge time sink, and uses up all the time you could better invest. The problem with this is the rest of the team isn't in the room, so now you have to communicate with each team member individually to make sure everyone is informed about those updates. Using them for that purpose is a failing approach. You might have had "one on ones” in the past with previous bosses that amounted to nothing more than status updates. Here are the key takeaways from my interview on the Building Remote Teams podcast: 1) One on ones are a manager's Swiss Army Knife Heard something in the podcast that we didn't cover below, or have a question about something we covered? Feel free to leave a comment below and we'll be happy to answer. We covered a lot in the half-hour-plus interview, so we've summarized the best points of the talk and included a ton of additional resources you can dive into. Key Takeaways on Using One on ones to Supercharge Your Team on the Building Remote Teams Podcast
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