It is especially suitable for startups and mid-size companies that seek to improve customer service and reduce service costs at the same time. This platform can help achieve a significant reduction in support costs and improve customer satisfaction and first contact resolution. This is a candid interview featuring Ashutosh Sharma, Brief us about Aselector.Īselector is a SaaS-based technology company, which provides an intelligent knowledge management platform implemented as an interactive decision tree.Īselector provides No code, interactive decision tree platform for customer self-serve as well as agent support. This helps the staff follow the standard operating procedure, ensure consistency for customers, and reduces the burden on expert attrition which helps Aselector’s clients serve their customers better and faster. This platform offers customers self-help, chatbots, full-cycle decision support, and knowledge management. Due to the increased demand for this technology, various companies offer cloud computing and SaaS solutions.Īshutosh Sharma, Founder of Aselector laid the foundation of the company to present an intelligent knowledge management platform. This architecture mainly runs in a distributed network using virtual resources. It is easily accessible via networking and Internet standards since AI and ML have made web-based applications more powerful and effective as a technology. Presently, Software as a service has attracted plenty of attention in terms of business and academic spheres.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |